Lisa Ford

Lisa Ford is well known for her lively sense of humor and down-to-earth advice while training in the customer industry. Recognized as one of the savviest service strategists in the training industry, Lisa has personally trained more than 50,000 service and sales professionals. Her lively, engaging blend of humor, insight and down-to-earth advice has entertained and enlightened audiences in seminars, workshops and private training sessions worldwide in the areas of Customer Service and Retention. In 2002, Lisa Ford was inducted into the Speakers Hall of Fame.

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